Frequently Asked Questions
Compatibility, protection, personalised cases, delivery and returns.
Answers to common questions
Everything you need to know about compatibility, protection and delivery.
Go to Settings > General > About on iPhone, or Settings > About Phone on Android. Ensure you match the full model name before purchasing.
You can return any unused case within 30 days of delivery. Personalised made-to-order photo cases are only returnable if damaged or faulty.
Yes, we ship across England, Scotland, Wales and Northern Ireland. Delivery is completely free on all orders over £15.
Our MagSafe cases have a built-in magnetic ring so they snap onto MagSafe-compatible wireless chargers, car mounts and card wallets. Buy Phone Case UK is an independent retailer and is not affiliated with Apple.